Parent Support Center

Confirm Your Email Address

After you create your account, PickupFlow sends a link to your email address. Until you tap it, the app shows Check your email when you sign in.

Confirm your address

  1. Open the email from PickupFlow and tap the link.
  2. A PickupFlow page opens and shows Email Verified!
  3. Go back to the app and tap I've verified, continue.

Email not there?

  • Check that the address on the screen is the one you meant to use.
  • Look in your spam or junk folder.
  • Tap Resend email for a new link. The button waits a moment before you can tap it again.
  • Tap Didn't receive the email? for more tips.

Need to sign out?

Tap Sign out on the same screen. You can sign in again once your email is confirmed.

New to PickupFlow?

Create your account with an enrollment code or an invitation code.

Still need help?

For anything about your child's safety or whereabouts, call your school's office directly. For help with the app, email us and we'll reply by email.