Parent Support Center

Reset Your Password

Forgot your password? You can get a reset link from the sign-in screen in the app.

Get a reset link

  1. On the sign-in screen, tap Forgot Password?
  2. Enter your email address and tap Send Reset Email.
  3. Open the email from PickupFlow and tap the link to choose a new password.

Email not there?

  • Make sure the address on the screen is the one you signed up with. For your privacy, the app never says whether an account exists for an address.
  • Check your spam or junk folder.
  • Tap Resend Email for a new link.

Already signed in?

Tap More, then Account settings, then Change password.

Still need help?

For anything about your child's safety or whereabouts, call your school's office directly. For help with the app, email us and we'll reply by email.